Terms & Conditions

Last updated: 8/2/2026

Please read these Terms & Conditions ("Terms") carefully before using Evalo. By creating an account or using the service, you agree to be bound by these Terms.

1. The service

Evalo is a software-as-a-service platform that uses artificial intelligence to help you evaluate candidate CVs against job descriptions you define. Evalo is a decision-support tool and does not make hiring decisions on your behalf.

2. Eligibility & accounts

You must be at least 16 years old and legally able to enter into contracts to use Evalo. You are responsible for safeguarding your password and for any activity under your account.

3. Acceptable use

• Only upload CVs and personal data that you have a lawful basis and consent to process.
• Do not use Evalo to unlawfully discriminate against candidates on the basis of protected characteristics.
• Do not attempt to reverse-engineer, decompile, resell, sublicense, or overload the service.
• Do not use Evalo to violate any law, third-party right, or these Terms.

4. Your data & AI output

You retain ownership of the CVs, job descriptions, and notes you upload ("Customer Data"). You grant Evalo a limited license to process Customer Data solely to provide the service. AI-generated evaluations are provided as suggestions; you remain solely responsible for how you use them.

5. Subscriptions, credits, and payments

Paid plans are billed monthly by our payment processor. AI evaluation credits reset at the start of each billing period and do not roll over unless expressly stated. Prices are shown at checkout and may change with prior notice.

6. Refunds & cancellation

You may cancel your subscription at any time; the cancellation takes effect at the end of the current billing cycle. Except where required by law, fees are non-refundable.

7. Intellectual property

Evalo, its logos, and the underlying software are owned by us and protected by intellectual-property law. You receive only a limited, non-exclusive, non-transferable license to use the service in accordance with these Terms.

8. Disclaimer of warranties

Evalo is provided "as is" and "as available", without warranties of any kind, express or implied. We do not warrant that AI output will be accurate, complete, unbiased, or suitable for a particular purpose.

9. Limitation of liability

To the maximum extent permitted by law, Evalo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of your use of the service. Our total liability for any claim shall not exceed the fees you paid to Evalo in the 12 months preceding the claim.

10. Compliance with employment law

You are solely responsible for ensuring that your use of Evalo (including any hiring or screening decisions influenced by its output) complies with the employment, equal-opportunity, and data-protection laws that apply to you.

11. Termination

We may suspend or terminate your account if you materially breach these Terms. You may terminate your account at any time. Upon termination, your right to use the service ends, and we will delete your Customer Data in line with our Privacy Policy.

12. Governing law

These Terms are governed by the laws of the jurisdiction in which Evalo's operating entity is established, without regard to conflict-of-law principles.

13. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes. Continued use of Evalo after the effective date constitutes acceptance of the updated Terms.

14. Contact

Questions? Email support@evalo.online.